Términos del servicio

Terms of Service

Overview

This website is operated by Velor Art. Throughout the site, the terms “we”, “us”, and “our” refer to Velor Art. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the website, including browsers, customers, and others who access our services.

If you do not agree with any part of these Terms, you should not use this website.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services.

1. Use of the Website

By using this site, you confirm that:

  • You are at least the legal age in your country or have permission from a legal guardian
  • You will not use this website for any unlawful or unauthorized purpose

We reserve the right to restrict or terminate access if these Terms are violated.

2. General Conditions

We may refuse service or cancel orders at our discretion, particularly in cases of suspected fraud, misuse, or incomplete information.

Content transmitted through the website (excluding payment details) may pass through various networks. Payment information is processed securely through encrypted systems.

3. Product Information

Our products are hand-painted artworks created individually by artists.

Due to the handmade nature of the products, slight variations in color, texture, and details may occur. Product images are for reference purposes only.

Availability may be limited, and we reserve the right to discontinue products at any time.

4. Pricing and Availability

Prices are subject to change without prior notice.

We may update, modify, or discontinue products or services at any time without liability.

5. Orders and Billing

We reserve the right to refuse or cancel any order, including cases involving:

  • Pricing or listing errors
  • Suspicious or fraudulent activity
  • Incomplete or inaccurate billing/shipping information

Customers are responsible for providing accurate and up-to-date information.

6. Shipping and Delivery

Shipping times and delivery estimates are provided for reference only and may vary depending on destination, customs processing, and logistics conditions.

For full details, please refer to our Shipping Policy.

7. Third-Party Services

Our website may include links or tools provided by third parties. We are not responsible for the content, policies, or practices of third-party services.

8. User Submissions

If you submit feedback, comments, or materials, you grant us the right to use them for operational or promotional purposes.

You are responsible for ensuring that your submissions do not violate any laws or third-party rights.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Errors and Inaccuracies

We reserve the right to correct any errors or inaccuracies related to product descriptions, pricing, or availability at any time without prior notice.

11. Prohibited Uses

You may not use this website:

  • For unlawful or fraudulent activities
  • To violate intellectual property rights
  • To distribute harmful or malicious code
  • To interfere with website security

Violation may result in termination of access.

12. Limitation of Liability

All products and services are provided on an “as is” and “as available” basis.

To the extent permitted by law, Velor Art shall not be liable for indirect or consequential damages resulting from the use of our website or products.

13. Governing Law

These Terms shall be governed by the laws of the People’s Republic of China.

14. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page.

15. Contact Information

Velor Art
Email: service@velorart.com
Phone: +86 13202263949

Business Address:
Unit 52G, Building 6, Phase III, CR City Runfu,
No. 98 Tonggu Road, Tonggu Community, Yuehai Street,
Nanshan District, Shenzhen, China

Business Registration Number: 91440300MAED1K3T0N